Contact Us

Got a question? Need help choosing the right bike? Want to follow up on your order? We're here for you.

At Felon, we’re an Australian-owned business with real local support. Whether you’re chasing more info on a bike, checking your delivery, or need help down the track — we’ll look after you.

How to get in touch:

When will I hear back?

Our Aussie team answers emails Monday to Friday. We aim to reply within 24 hours (often much faster).

*For warranty claims, please make sure your bike is registered after purchase. This helps us get you sorted quicker.*